Just in case I needed another reason to boycott Dunkin Donuts, they’re running a television ad featuring Dustin Pedroia, the second baseman of the despicable Boston Red Sox. This is probably the only time that you’ll ever see a Red Sox player, jersey or even logo on this blog. If you haven’t already figured it out, I’m a fan of the New York Yankees, the Evil Empire.
Pedroia is part of their new ad campaign for their Turbo Boost, which is apparently their version of espresso shots for iced coffee. If they couldn’t find anyone other than Pedroia to endorse this drink then I definitely wouldn’t set my hopes too high for this product.
In the ad called “Dustin And Goliath,” Pedroia takes on a pinstriped giant on a bibilical looking field, (their description, not mine). But, the story gets even wilder. After an iced coffee with turbo boost, he takes down the giant with a “mighty swing of the bat.”
Whatever that means.
It’s totally unrealistic. Everyone knows that you can just pitch Pedroia a high, inside fastball and he’ll never be able to get a hit.
Well, I guess if Dunkin Donuts is going to join the Red Sox nation, I’m just going to have to go to Starbucks more often. Besides, Starbucks is the coffee version of the New York Yankees: everyone claims to hate them, but still stops there every day for their coffee.
If for some crazy reason you still want to see this ad, click here to watch it via YouTube.
While I write this, I’m sipping on my last cup of Dunkin Donuts coffee. It’s a shame, I’ve had a long time love affair with DD.
It started back when I was just a small child and had my first taste of a Boston Cream donut. I can almost still taste the deliciousness.
I’ll never forget the 4 am free donuts that I got at the Dunkin Donuts in front of the college bar I attended on way too many
Thursday nights. Of course, the donuts were stale, but I was too intoxicated to tell the difference.
Dunkin Donuts was always there for me. A large cup of coffee with cream and sugar brought me back to life after many long nights of drinking and helped me survive too many long tedious days of working retail.
But today, was my last time pulling into a Dunkin Donuts drive thru. I headed out for a quick breakfast at the Dunkin Donuts up the street this morning. It started out like dozens of other trips, but this one ended differently, some may say tragically.
It started normally. I ordered my usual iced coffee with extra sugar and cream with a sausage egg and cheese on a croissant.
I got my much needed caffeine AKA the iced coffee, when I pulled up to the window. But I didn’t get my sausage, egg and cheese on a croissant. I could even see it sitting on the counter, but before they handed me my much needed sandwich, the cashier told me the credit card machine was down. I don’t carry cash and they left me no other choice to leave without my sandwich.
They let me keep my iced coffee, but I had to go down the street to get a bagel at one of their many competitors that did accept credit cards. It was probably a more healthy option so I should probably thank Dunkin Donuts, but instead, I’m announcing that I’m done with Dunkin Donuts.
I could see the manager watching, he was standing at the counter, right next to my croissant. I understand that credit card machines go down from time to time, but the way they handled it is why they lost me as a customer.
The cashier apologized, but the manager told her that there was nothing that could be done. I’m thinking they should’ve given me my sandwich. I would’ve come back and paid them extra next time. I’ve even had the exact same problem at another Dunkin Donuts, yet this place didn’t seem to want my business.
If it was just one sandwich, I wouldn’t have a problem. But more and more the customer service is becoming non-existing at Dunkin Donuts in general. It’s not like the coffee and the food is that good where it can make me overlook their poor customer service.
There’s plenty of other places that do want my business, so from now on I’ll be going there. There’s more than a few independent coffee shops that are on my list check out, I’ll just be going there sooner.
I know I’m just one customer, but it adds up. I’m sure they don’t want to end up like Starbucks and be forced to start closing stores left and right.
It’s going to be painful without my French Vanilla coffee, but I’m sure I’ll find some place that makes it even better.
